Title:  Part-Time IT Infrastructure Support Associate

About I-CAR:

The Inter-Industry Conference on Auto Collision Repair (I-CAR) is a growing, not-for-profit organization, headquartered in Hoffman Estates, Illinois, serving the automotive collision repair industry globally. The organization was established by representatives of the collision repair, automotive, and insurance industries in 1979 and has doubled its revenue over the last six years.

Today, the I-CAR brand is stronger than it has been in 40 years of operation and has gained a worldwide reputation. There is momentum and excitement among its committed workforce, instructors and volunteers to continue to help the organization grow and expand its breadth of reach and scale. I-CAR leadership believes that the future of the organization will be importantly influenced by its continuing innovation and relevance of its products, technical programs and services.

Job Summary: The Part-Time IT Infrastructure Support Associate will work in a collaborative Infrastructure team environment, gaining hands-on experience in IT asset management, hardware setup, and user support within a professional environment. This role involves preparing, configuring, and deploying computer systems across the organization. The associate will also assist with monitoring and assigning helpdesk tickets.

Duration: June 3 – August 22, 2025 (12 weeks)

Location: Onsite at our Hoffman Estates, IL  (Remote option available after 90 days)

Hours: 30 hours/week (M–TH, 7.5 hours/day)

Potential: Continued part-time work during the school year + consideration for full-time employment upon graduation

Key Responsibilities:

· Assist in imaging, configuring, and deploying laptops, desktops, and related hardware.

· Install and update software and operating systems as per company standards.

· Support IT staff with inventory tracking and equipment organization.

· Document deployment processes, hardware issues, and resolutions.

· Maintain a clean and organized deployment area.

· Help troubleshoot basic hardware and software issues during deployment.

· Provide technical support to end-users during equipment rollouts.

Knowledge, Skills & Abilities:

· Pursuing an associate or bachelor's degree in information technology, Computer Science, Business Management, or another related field preferred.

· Basic understanding of Windows and/or macOS environments.

· Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).

· Familiarity with computer hardware components and peripherals.

· Strong attention to detail and organizational skills.

· Ability to lift and move computer equipment (up to 30 lbs.).

· Excellent problem-solving skills.

· Excellent communication, organization, and time management skills.

· Ability to work collaboratively in an IT Infrastructure team environment.

EEO Statement: 

I-CAR is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable. Those with criminal histories will be considered in a manner consistent with applicable state and local laws.