Title: JLR Administrative Support
About I-CAR:
The Inter-Industry Conference on Auto Collision Repair (I-CAR) is a growing, not-for-profit organization, headquartered in Hoffman Estates, Illinois, serving the automotive collision repair industry globally. The organization was established by representatives of the collision repair, automotive, and insurance industries in 1979 and has doubled its revenue over the last six years.
Today, the I-CAR brand is stronger than it has been in 40 years of operation and has gained a worldwide reputation. There is momentum and excitement among its committed workforce, instructors and volunteers to continue to help the organization grow and expand its breadth of reach and scale. I-CAR leadership believes that the future of the organization will be importantly influenced by its continuing innovation and relevance of its products, technical programs and services.
Position Summary:
The JLR administrator will be an I-CAR employee dedicated to supporting the JLR Collision Repair Training activities for its retailers and independent collision repair centers. The role would be working during the days/hours of the JLR corporate staff. Regardless of the work locale, it is to be a 40-hour work week, Monday-Friday. The JLR administrator will receive direction for day-to-day tasks from the Body Training Programs Lead at JLR and its management, with regular check-ins with their I-CAR Supervisor.
Essential Job Functions:
- Properly represent I-CAR and its Core Values in a professional manner.
- Collaborate with I-CAR staff for I-CAR to deliver JLR courses per the JLR curriculum.
- Act as a primary point of contact for JLR certified body shops in the US and Canada, ensuring alignment with global standards.
- Develop and maintain comprehensive reporting for the JLR collision repair network, facilitating streamlined communication and data management.
- Monitor student completions of collision training programs for compliance with JLR requirements.
- Work closely with the audit team to enforce stringent quality guidelines, resulting in a highly compliant and efficient network.
- Proactively track technician throughput, allowing for accurate forecasting of future class needs and ensuring a proper schedule.
- As the primary contact, support and resolve Excellence LMS and issues with other JLR systems.
Education and Experience:
- High school diploma or equivalent required.
- At least one-year related experience required.
Required Skills/Abilities/Competencies:
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Proficient with Microsoft Office Suite or related software.
EEO Statement:
I-CAR is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable. Those with criminal histories will be considered in a manner consistent with applicable state and local laws.